Q: Why should I transfer my website? What does website migration involve?
A: If your current hosting provider can no longer measure up to the needs of your website, or if you undergo constant downtime, or if you are forced to wait for hours for the customer support staff to respond to you, it may be a good idea to change your provider, i.e. to migrate all the files for your web sites as well as your databases from your present provider to your future provider. At USA Wide Web, we know that this can be hard and time–consuming. That is the reason why we’ll accomplish all that for you at no cost!Our knowledgeable technical staff representatives will migrate your web site content from your current web hosting provider to us. Our techs have broad experience with web site migration and can take care of anything – from an average WordPress–based blog or Joomla™ CMS–driven website, to an extremely complex, custom–built web app.
Q: How long will the website migration process take?
A: While we can’t give you an exact time interval, since there are plenty of factors, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our best to migrate your web site within 48h, and in certain cases – within 24h (when the content is not very large).
Q: My privacy is important to me. What details do you require?
A: We will need the login details for your old web hosting provider’s Control Panel as well as the site’s name (domain name).
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will my web site be offline during the migration?
A: Your web site will work just like it did before with your former web hosting provider. As soon as we have completed the migration, your website will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is working properly, all you will need to do is change the NS records for your domain name. Your website will be transferred over to us with no downtime.
Q: Will my old hosting provider need to provide any information/assistance?
A: No. We’ll never contact your hosting provider about anything. They won’t be aware of the website migration either.
Q: Which hosting providers can you migrate content from?
A: Yeah. We support all standard Linux–driven web hosting platforms. We don’t support Windows–based hosting platforms, as we do not provide Windows hosting services ourselves.We also don’t support proprietary site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.