Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center section integrated into your Web Site Control Panel. It includes an enormous database with regularly asked questions and comprehensive how–to articles compiled by our proficient customer support team.

  • Top quality support service
  • Educational Video Clips

  • If you wish to see how a task is carried out or how an issue is settled, rather than just reading about it, then check out our compilation of educational video tutorials. They cover a variety of topics and will help you quickly understand how to work with our Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 customer care service and a one–hour response time guarantee. Our skillful technical support engineers will be at your disposal 24–7–365 to reply to your queries and to settle any issue that you could possibly face. Simply submit a client support ticket from the Help section and we will reply instantly.