Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all our Linux hosting services packages, which means every single help question you submit will be reacted to within sixty minutes maximum. Our support company members are educated to easily overcome any issue and to give you relevant information on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any question you have got associated with our solutions. We’ve got consultants available most of the time to present support when necessary. You could use the ticketing system or send us an e–mail at any time, or you can pick up the phone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a complete know–how base into the Control Panel for you to get convenient step–by–step information anytime. Each section of the Control Panel possesses its own contextual guide area having a list of how–to posts. We have also organized instructional videos to supply you with a much better idea of exactly how to conduct any presented job.