A live chat is one of the several ways of communication offered by some web hosting suppliers as a part of their support service. Depending on the supplier, the chat is used for billing, pre-sales and/or technical assistance. This way of contact is quicker as compared to a support ticket and it'll make it much less likely to misunderstand or misspell anything in comparison to a call with an agent. Furthermore, if the trouble that you experience needs some time to be investigated and resolved, you will be able to do something else in the meantime rather than just waiting, as you'd have to do when you call. You can also take advantage of a live chat assistance service for free provided that you have world wide web accessibility even when your web hosting provider is based in another country and they don't have a local telephone number you can call.

Live Chat Support in Hosting

As part of the support services that we offer for all our Linux hosting services, you can find live chat support that is online each and every day, even on holidays. You can get in touch with us regardless if you already have an account or not, because we can assist you with nearly anything, ranging from supplying you with common info about our services in case you are not our client yet and you are thinking about obtaining one of our plans, to helping you with creating an email account in an email client. Some problems are more complicated and time-consuming, which means that you'll have to use the ticketing system which is built-in our Hepsia web hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all of our semi-dedicated hosting, you will be able to find the replies for any questions you have or get numerous problems taken care of instantly. Our chat service is online every single day, so you will be able to speak to an agent even on weekends and holidays. If you're unsure which plan would be better for your sites or if our advanced cloud hosting platform covers some system requirements, you may join the live chat before purchasing anything. In case you are an existing customer, you're able to receive more information about billing issues, account settings along with various common tech problems you may have, for instance if you are unable to set up an e-mail account in a client on your PC. Our live chat can save you a considerable amount of time regardless where you are or when you contact us.