In spite of the fact that the web hosting service provided by the different companies is approximately the same, each provider has got a personalized platform with its own tweaks and different ways to carry out specific tasks. In such a situation, an information-crammed knowledge base will be exceptionally helpful both for persons with little to no previous experience and for technically advanced individuals who will ultimately find out how particular procedures are accomplished, but will lose some time meanwhile. The objective of such a knowledge base is to make the service quick and easy to use, saving users both time and energy. The outcome is more pleased clients, since they can quickly find the info they wish, and a whole lot less work for the technical support engineers, because typically the majority of the enquiries and difficulties that clients have got are already outlined in the knowledge base. On the condition that the articles are expertly written and encompass more topics, you will be able to get to know more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Hosting

All Linux hosting services that we are offering come with an elaborate knowledge base where you can find everything you need to know in regards to your web hosting account. Irrespective of whether you would like to set up a brand-new database, to redirect a domain using an .htaccess config file or to create an e-mail account on your computer or hand-held device, you can simply read our help articles and all the information that you need will be there. When you go to a particular section of the Hepsia hosting Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you would like to see the whole article collection and get acquainted with all the functions that Hepsia offers, or only to read generic info about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our very best to cover any problem that you may possibly run into, but if you don’t find the information that you are looking for, you can always contact us, as our tech support team members are at your service night and day.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting include elaborate online technical documentation where you will find info about all the features that our in-house created Hepsia Control Panel comes with, along with solutions to various questions and obstacles that you could encounter. All configuration manuals feature elaborate instructions, which means that you won’t have to worry about overlooking something if you plan to export a database, for instance. The troubleshooting articles encompass a range of different possible causes of certain issues and the solution for each and every one of them, so in case you’re not able to send email messages even though you have the correct SMTP server settings, for example, you can quickly discover what the reason for this may be and rectify the problem with a couple of clicks of the mouse in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find related articles in every single section. In case you’d like to examine all help articles, click on the Help link, which is located in the top right-hand side of the Control Panel.